Moving home always seems to be more complicated than it should be. There are so many bits of bureaucracy involved, and so many delays that seem entirely unnecessary, and all of this can really add to the stress involved.
As a result, it’s pretty much always a good idea to embrace anything that could speed up some of the core processes and increase efficiency. Here, we look at how video surveys can play a role in speeding things up a little when it comes to organising a home removals company.
What a video survey involves
A video survey is essentially an opportunity for a removals company to gain some more in-depth insights into the job you’re hiring it to do. They will either ask you to film a walk-through of your house and then send it to them, or video call you so that they can walk you through and ask you questions as you go.
It shouldn’t take more than a few minutes, and the call will also allow both parties to ask some important questions. It’s often a lot more convenient than finding a time that works for an in-person visit, and slightly less intrusive.
What these surveys facilitate
These surveys are useful for a few reasons.
An accurate quote
With a video survey, a removals company like Bright Movers will easily be able to get enough information to provide an accurate quote for the job.
Compared to a more static form, where potential customers can fill out how many rooms and floors are in their property and how many boxes need to be moved, a video survey provides a lot more depth, making it much less likely that the quote either under- or overestimates the job at hand.
Proper preparation
Not all moves are the same, and some will require specific equipment or larger teams. After having seen any access complications, larger pieces of furniture, pieces of electronic equipment or musical instruments during the video survey, your removals service will be able to ensure that they take adequate preparatory measures to complete your move safely and efficiently.
Efficiency
Compared to forms and email chains, video surveys are infinitely more efficient for asking and answering any questions that both parties might have.
As a customer, you can directly show something in your home and ask any relevant questions, often getting your answer straight away. Likewise, the removals service can direct you to a specific room or object in your home, and get answers to their questions in seconds rather than hours or days.
This is preferable for all parties involved, and can help to ensure that your home move is just that bit smoother.
Most experienced and competent home removals services will now ask for a video survey, as it is by far the most efficient way of completing this part of the process. You don’t need to worry about cleaning your home; it’s not an inspection, and they’ll expect your belongings to be spread out everywhere.
Thank you for reading.
